The Terms and Conditions outlined in this document relate to courses purchased via the BSLM Learning Academy whether through the dedicated e-commerce site or directly from BSLM.
Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
Are you a business customer or a consumer? In some areas you will have different rights under these terms depending on whether you are a business or consumer. You are a consumer if:
You are an individual.
You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).
If you are a business customer this is our entire agreement with you. If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation based on any statement in this agreement.
How we will accept your order. Our acceptance of your order will take place once you have successfully checked out through our ecommerce site or when we are in receipt of funds following the issuance of an invoice. You will receive an email of acceptance, at which point a contract will come into existence between you and us.
Our digital online products are valid for 12 months unless otherwise specified. When you purchase a course through us we will enrol you into it via our Learning Academy website Homepage – bslm All of our courses are hosted either here or on one of our other websites. The purchase of an online course products is allocated to a particular named individual and such allocation cannot be transferred to any other named individual. Unauthorised sharing, copying and reproduction of the digital content is strictly prohibited and we reserve the right to recover loss of revenue, loss of profits and all other costs (including legal costs) incurred in the enforcement of this provision.
Our rights to make changes
Minor changes to the products: We may change the product: (a) to reflect changes in relevant laws and regulatory requirements; and (b) to implement minor technical adjustments and improvements. These changes will not affect your use of the product.
Updates to digital content: We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
Refunds and Cancellations
Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013).
Refunds are available for all courses if an email is sent to firstname.lastname@example.org requesting a refund with a copy of the original purchase receipt. Refunds are only available up to 14 days from the date of purchase.
Your right as a consumer to change your mind does not apply once course materials have been accessed.
All refunds will be processed within 14 days and refunded to either the card used for payment or a nominated bank account in the name of the purchaser where the course has been purchased via invoice.
Other Important Terms
We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.
You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee). You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These terms are governed by Scottish Law.
Course Specific Conditions
BSLM may, at its discretion, apply additional terms and conditions to the purchase of specific course. These will be outlined below and take precedence over those within the General section.
BSLM reserves the right to provide courses free of charge, as it sees fit. At any time, the recipients of free courses can have these withdrawn unless the course was offered free as part of a separate agreement or promotion.
From time-to-time BSLM may run offers that provide discounted access to courses. These offers may be provided to individuals and if so, are not transferable and do not have any monetary value.
BSLM reserves the right to withdraw offers at any time.
By joining BSLM you are entering into an agreement to be a member and abide by the rules and regulations of the Society which can be found here.
Memberships fees are paid in advance (both one year and 3-years) are only refundable within the first 14 days after purchase. This does not apply if certain member benefits have been utilised, including, but not limited to the following:
Using Member discounts for event tickets or educational products
Accessing member only webinars
Accessing any member included courses via the BSLM Learning Academy
Requests for refunds where benefits have been used will be declined.
Any member can request to cancel their membership at any time via email to email@example.com.
Upon acceptance of a request to cancel your membership you will be removed from our Register of Member’s and no longer be able to access Member benefits.
We recognise, however, that you may have paid for access for the entire year and if, therefore, you wish to retain access to BSLM Member Benefits then please request that you wish to give notice of cancellation at the end of your membership period rather than with immediate effect.
BSLM does not offer the facility to suspend or postpone memberships.
Where BSLM has maintained card details we will seek to renew your membership so as to ensure a continuous enjoyment of benefits. We will email you with the details of the forthcoming renewal at least 14 days prior to payment being taken to the email address you have supplied. We take no responsibility for the email address being up to date and members can change contact details through the website.
If you do not wish the renewal to process then please contact firstname.lastname@example.org
Participation and attendance at BSLM run events are provided for through specific T&C’s outlined on the booking page for each event.