Factotum provides outsourced virtual reception, telephone answering and diary management services to the medical sector and are pleased to offer BSLM members a discounted members benefit offering saving between £250-400 p.a. against standard prices. Factotum’s personalised flexible telephone answering services work in partnership with your practice or clinic needs, effectively fulfilling the role of a virtual employee, but without the costs and implications of employing additional staff. From sole trader Private Practices to independent Medical Consultants and from multi-branch Ltd Companies to NHS Trusts, we have been working within the medical sector for 15 years with our Clinic Diary service.

Our flexible service includes:
  • Full-time or part-time telephone answering for managing your staff levels and hours.
  • Flexi-time and overflow telephone answering for when the phone is busy or engaged.
  • Holiday, short term or out-of-hours service based on your needs.

When handing over your calls to someone else you needs to be confident they are 100% professional, capable of using their own initiative, and know how to use good old fashioned common sense! Factotum prides itself on being part of your team, seamlessly managing your calls with the care and attention to detail you would expect from a member of your own staff.

Call 01638 576408 or

Click here for Factotum website